FAQ

Q: Are you a manufacturer or trading company?

A: We are OEM high end manufacturer of glass bottles in China

 

Q:How many years are you in the field?

A: 8 years

 

Q:What's your main products?

A: perfume glass bottles, perfume roll on bottles, glass cosmetic jars,glass lotion bottles, Aroma Diffuser Glass Bottle,Glass Nail Polish Bottles, Essential Oil Glass Bottles etc

 

Q:Where have you bottles been exported to?

A: North America,South America,Europe,Australia,Middle East

 

Q: What is your Min Order Quantity?

A: If stock items, no MOQ requirement, but better to order full box of each size start.
    If out of stock items, usually MOQ is 10000pcs, but it is also depends on  which item you need, for the details, you can directly inquiry us.

 

Q:Can I order small quantity lower than your MOQ? 

A: It depends on which items you order, some stock items are acceptable to order lower than our MOQ, for details, please contact us for double confirm.

 

Q: Can you produce bottles according to our designs?

A: Yes, we offer OEM service, and we can open mold based on customers sample or technical drawing.

 

Q: What surface treatment you can supply?

A:Logo printing,frost,color painting,UV coating,label,hot stamping, polish etc

 

Q:What kind of package for this glass?

A: Standard export carton with divider

     Standard export pallet with shrink wrapped

     Standard export carton with pallet package

 

Q:Can I get a sample before place order?

A: Of course, we are willing to send you samples before you confirm the order, but the shipping cost will be paid to customers side.

 

Q: How do I get fast response of products? 

A: Usually when we receive inquiry, we will reply email not exceeding 48 hours.
    If you urgently need fast reply, you can choose to directly call us or find us at the online chat tool such as skype,whatsapp,QQ,wechat etc.

 

Q:Do you have a price catalog? 

A:We are a professional glass bottles manufacturer. All of our glass bottle products are made as in different weight and different artwork or decoration as requestedSo we do not have a price catalog, if you want to learn our product price,it is better to tell us the exact item you need.


Q:Can you help me to find the product which I can not find on your website?

A: Definitely yes, that is our value-added service and we are very pleased to develop specially package with you ,we will work with you to find satisfied product.

 

Q: What terms of payment do you use? 

A: T/T, Western Union, Money Gram and Paypal.

 

Q: What is your shipping way? 

A: By air or express(DHL,UPS,TNT,FedEx ) for small orders or urgent orders

     By sea(LCL,FCL) for bulk orders or not urgent orders

 

Q: How do you control the bottles quality before shipping the bottles to us?

A: We are an OEM high end glass bottle manufacturer, we have strict quality management in order that we provide more superior quality and high efficiency service with the principle of Quality is everything

 

Q:How soon can I get my order if I pay deposit? 

A: 1) For stock items, usually the finished product delivery time is 7-15 days.

    2)For production items, usually delivery time is 20 days-35 days after receiving the payments.

    3)For OEM items, mold making+sample making time is 30-35 days after receiving the payments and bulk production time is 20-35 days after received the payments and sample confirmed.

 

Q: If any defective and broken bottles, how can you settle it for us?

A:We will replace the defective and broken bottles in your next order or as you required date.

Online service

Skype: glassbottlefactory glassbottlefactory 973573539 sales@glassbottlemaker.com martin@glassbottlemaker.com candy@glassbottlemaker.com